A global Cloud and IT MSP has set up a North Shore office is looking to hire a Senior Systems Engineer
to join their team of 80+ engineers across the UK, US and Europe.
You'll be part of a team delivering a “follow-the-sun” service, providing 24x7 support services across their global client base. This role is shift-based (details below) with daily hand-overs to/from your northern hemisphere colleagues.
The Role
Delivering a wide variety of solutions and services to clients, this role includes:
You'll be part of a team delivering a “follow-the-sun” service, providing 24x7 support services across their global client base. This role is shift-based (details below) with daily hand-overs to/from your northern hemisphere colleagues.
The Role
Delivering a wide variety of solutions and services to clients, this role includes:
- 3-month contract with potential for permanent employment
- Level 3 support, troubleshooting, monitoring and configuring systems
- Proactive system upgrades and patching
- Change management governance and impacts assessments
- Maintaining and contributing to the internal knowledge base of technical documentation and SOPs
- Identifying and implementing automation opportunities and areas for service delivery improvement
- Escalation point for other ICT teams
- 5+ years' relevant experience as a Microsoft Systems Engineer
- Strong experience with Windows Server, Group Policy, Active Directory Technologies, Server Technologies, Microsoft Exchange, VMware, Veeam and Hyper-V and Storage Technologies
- Experience with cloud tech (Azure, O365, Exchange Online)
- Experience supporting and configuring a range of devices
- Excellent communication skills, written and verbal
- Experience of Enterprise Infrastructures and Data Centre Environments
- 12-hour days, 4 days on / 4 days off
- These will be office-based days, working either 7am to 7pm or 8am to 8pm