Corporate Account Managers could well be described as the rock star athletes of many businesses. They are the people tasked with keeping current clients happy and bringing in the new business. They take on a challenge in much the same way that a mountaineer views the next peak. All in all, Corporate Account Managers are a group of people with a specific skill set and a thirst and stamina for success. They are the possessors of an inbuilt drive and determination that sees them through the knock backs, problems and economic roller coasters of our times.
It’s interesting how job titles and roles have developed, evolved and changed over time, for example, if we think back just a few years, the title, Business Development Manager was barely heard of. Yes, there were people out there, meeting new clients and working on developing their respective business streams but not in the way in which a BDM of today’s standards operates.
Candidate Care: A phrase often bandied about in recruitment offices, yet there doesn’t seem to be any consensus in terms of what this is or on how we should go about achieving a high level of ‘Candidate Care’.
I am always intrigued when people talk about being or looking for the ‘complete package’. Mostly because each person has their own view on what this looks like shaped by their own experiences and needs at that given moment.
New Zealander’s, generally speaking, are oblivious to how our payments happen, we are party to numerous transactions on a daily basis and happily, we don’t have to give it a second thought. This is because we live in a country where our payments and transactions occur seamlessly, we literally don’t have to think about it.
Real success in business is about having your fingers on the pulse of a number of critical components. One of the key components is the ability to connect with other people, build a relationship and then continue to maintain and build on that relationship.
We all have a level of intuition where we get a good or not so good impression of a person on our first contact. The same can be said for the first contact with a business or organisation. There are some places that you walk into and immediately get a great feeling about the culture or vibe and for many of us, that first impression or gut feeling counts for quite a bit.
For as long as careers in sales have existed, sales people have had a somewhat chequered reputation. Sales, however, has evolved and continues to evolve and is now one of the most in demand professions globally. The world of sales professionals is now a finely tuned, highly educated and extremely well networked group of people who are a world away from the shiny shoe, fast talking - learn on the job folk portrayed in old time cartoons and movies.
This is a New Zealand success story about a national brand that was built from small beginnings and a belief that older people have earned the right to respect and dignity in their retirement years.
“The art of communication is the language of leadership.” - James Humes